Burnout feels like one of those topics people mention a lot but few people take the time to understand, kind of like trauma or NFTs. We throw the word around, we have a general sense of the meaning, but we (ironically) don't pause to dive in. So, here's my short treatise on burnout, because it's pretty interesting and very applicable.
From a clinical perspective, Burnout came of age in the 1980s when researchers identified three core elements of burnout:
- Emotional exhaustion: no more f**ks to give
- Depersonalization: cynicism or low care for "them"
- Diminished accomplishment: feeling ineffective or losing confidence
Burnout sucks. It sucks for the people going through it; they feel like failures and empty shells. Burnout is this sense of constantly being out of synch at work, where no amount of effort can dig you out.
Burnout sucks for organizations and teams as well. There are many correlates between burnout and workplace success. For example, burnout scores in teachers predict educator-coworker harassment, student misbehavior, and the quality of the teacher-child relationship. Similarly, professional accomplishment is related to job satisfaction and organizational commitment. Exhaustion and cynicism are related to turnover and work-to-family interference.
It usually takes a long time for us to find our way into burnout, and it can take a long time to recover, restore, and make our way through it. But it can be done! We can find our way to the other side of burnout. Here are a few things that can help with burnout at work - we may not be able to do all of these things, but we can all do some of them:
- Workload — negotiate the amount of work to be done in a given time.
- Control — find or advocate for the opportunity to make choices and decisions, solve problems, and contribute to the fulfillment of responsibilities.
- Reward — increase financial and social recognition for contributions on the job.
- Community — raise the quality of the social context at work.
- Fairness — create consistent and equitable rules for everyone; ensure the quality of justice and respect at work.
- Values — identify what matters to the individual in their work. Find ways to increase the degree of consistency between personal values and the values inherent in the organization.
What’s your most powerful tool in protecting against burnout or recovering from feeling burnt out? For me, it's all about control. If I feel like I have a voice in decisions that affect me, then I can make it through almost anything. But if I feel like a pawn in somebody else's chess game, that's a fast path to burnout. What works for you?